FAQ – frequently asked questions

Here you can find the answers to frequently asked questions.

General information.

What can ALPHERA Financial Services offer me?

We offer flexible, tailor-made financing solutions in the fields of leasing and credit for both cars and motorcycles, regardless of the manufacturer or brand. Our range of products is available for both new and used cars.

What happens if I have an accident or fall ill?

With payment protection insurance, you are insured against inability to make payments due to any accident, illness or disability that occurs through no fault of your own. We provide you with this insurance in cooperation with Allianz Suisse Versicherungs-Gesellschaft AG.

Payment protection insurance

What happens if I can no longer pay my instalments?

Contact us by phone on +41 (0)58 269 66 66. We will discuss your situation with you and try to work out a solution that works for both parties.

Can I drive my leased vehicle abroad?

In principle, yes. However, if you are spending longer than two months abroad, we ask that you get in touch with us in advance.

Can I end a contract early?

Starting from the third month of the lease, you have the option of cancelling the contract with a notice period of 30 days starting from the end of the month in which notice is given. You will then receive a final invoice in accordance with the General Contractual Terms and Conditions. The contract can also be transferred to a new lessee.


What kind of vehicle insurance do I need to take out?

When leasing new and used cars, fully comprehensive insurance must be taken out. If you are buying on finance, we will be happy to examine the possibility of a partial coverage for you. You can find an overview of our insurance products here.


What are the benefits of financing with ALPHERA Financial Services?

We offer flexible financing solutions that are individually tailored to your budget and vehicle type. In addition, you also benefit from our many years of experience and our track record of great service.

How are the monthly repayments calculated?

On the basis of the cash purchase price, own funds, the duration of the contract, the effective annual interest rate, the mileage and the residual value. In the case of a loan, the monthly rate is determined by the cash purchase price, own funds, the duration of the contract and the effective annual interest rate.

Do I need to make a down payment?

In principle, you are not obligated to make a down payment. However, we reserve the right to request a down payment or other appropriate collateral after carrying out a credit check.

What is the difference between leasing and financing?

With financing, ownership of the vehicle is transferred to you at the beginning. With leasing, ownership remains with the leasing company, and you only pay for the use of the vehicle. With financing, you may be able to deduct the interest on the debt from your tax return, depending on where you live. With leasing, the vehicle does not have to be declared as an asset.


What is leasing?

Leasing is a modern and very popular form of financing. Today, one in two new cars are financed through leasing. Leasing is similar to renting, because with leasing, you are also using something without becoming its owner. This means that you only pay for the use of the vehicle and you are not exposed to any other financial risks (e.g. risk of depreciation).

How long is a lease agreement?

The duration of a lease agreement depends on how long you want to use the vehicle. The average length of a lease agreement is 12 to 60 months.

How is the leasing rate calculated?

The lease agreement is tailored to your specific wishes and needs. When calculating the leasing rate, the following factors are taken into account: the cash purchase price, the initial down payment, the duration of the contract, the mileage per year, the residual value of the vehicle and the effective annual interest rate.

What happens if the vehicle is written off or stolen?

The lease agreement will be dissolved automatically. You will then receive a final invoice in accordance with the General Contractual Terms and Conditions. However, there will be no additional costs for you as the lessee, as long as the limit of liability of the insurance is high enough and the benefit is not reduced.

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Your dream, our financing.

When it comes to vehicle financing, each customer has different needs. We adapt the parameters in line with your requirements.

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